Privacy Policy

Millbry Hill takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users in accordance with the worldwide practices customer privacy and data protection.

By using the Millbry Hill website, you understand and agree that the information you provide through the website will be held on a database created and operated by Millbry Hill and used by Millbry Hill, any other company within the Millbry Hill group, any of their affiliated companies, and/or other selected third parties to provide and personalise our service. We, our group and affiliated companies, and other carefully selected third parties, may contact you for marketing reasons via post, telephone, fax or email or other appropriate means, however you may opt out of these marketing communications at any time.

Information collected
We collect information from you through the use of enquiry forms and our e-commerce website and every time you e-mail us your details. We collect information about you for two reasons; to process your order quickly and to provide you with the best possible service. also uses cookies to keep track of what you have in your basket, and to remember you when you return to our site. Cookies are tiny text files stored on your computer when you visit certain web pages. Our cookies don't store any sensitive information such as your name, address or payment details.

To order products on, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, however if you'd prefer to restrict, block or delete cookies you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

The personal information we hold will be held securely in accordance with our security policy and the law and the Which? Web Trader Code.

How we use email
If you sign up to our email newsletters, we will from time to time send you emails to inform you of new products, special sales, promotions or events taking place. If you currently receive our emails and do not wish to continue receiving them, you may unsubscribe at any time, by clicking on the 'unsubscribe' link at the bottom of the e-mail you've received.

In addition to our email newsletters, we will send you a confirmation email when you purchase goods from us through the website or over the telephone and we may contact you by email or telephone if we have any questions about your order. If you contact us through our online enquiry forms we will also contact you by email or telephone in order to answer your question.

Given that the internet is a global environment, using the internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the site and communicating electronically with us you acknowledge and agree to our processing of personal data this way.

The Privacy Policy Statement does not apply to Third Party Sites.