Free Delivery* Delivery* & Returns

Postage & Packaging

Orders placed before 10am will be processed the same working day.

For items over 1kg in weight our courier company will require a signature on delivery. If this is not possible then please let us know when placing the order.

DELIVERY WILL NORMALLY TAKE 2-3 WORKING DAYS FROM WHEN THE ORDER IS PROCESSED. HOWEVER IF THE ITEM IS OUT OF STOCK, DELIVERY WILL MAY LONGER.

Free Delivery *

* FREE delivery on all orders over £40 and weighing 30kg or less.

Small Items

Small items (under 1kg) may be despatched via Royal Mail. This is based on size and weight and will be treat as a regular packet/letter. This price will be automatically calculated by Millbry Hill.

Large Items

Larger items to be despatched via DHL

Size	Price	Courier
1-30kg	£5.71	DHL UK (mainland)**
31-50kg	£11.42	DHL UK (mainland)**
51-70kg	£17.13	DHL UK (mainland)**
71-99kg	£22.84	DHL UK (mainland)**

** The Scottish Highlands, Northern Ireland, Isle of Man, and the Channel Islands will be special delivery rates please contact our team for details.

Larger orders can be despatched by pallet via PALLEX, typically £41.13 per tonne. We can also offer further discount on bulk orders, please contact us for further information.

Returns

If you find the goods unsuitable or you are not totally satisfied, providing you notify us within 8 working days from receipt of the goods and return to us unsoiled, unused and in the original packaging you will be entitled to an exchange or return. You will be required to arrange and pay for the return postage. The goods should be well packed and clearly labelled, enclosing your returns form and sent back to:

Millbry Hill
Mount Pleasant Way
Stokesley Business Park
Stokesley
North Yorkshire
TS9 5NZ

For christmas returns please notify us within 8 working days after Janurary the 4th. If we are not notified before this date we will be unable to offer a refund only exchange if available.

It is your responsibility to obtain proof of postage and should a returned parcel become damaged or lost, we do not compensate. You will be responsible for the cost of cancelled or unwanted goods.

UPDATE: You can now return any product bought online to any one of our shops accompanied by the original receipt of purchase.